Now spreading the word about your business has become easier with social media (Facebook, Twitter, Linkedin etc,). This is a very powerful medium if used correctly. Let us do it for you
When you get complaints from your customers about poor call center experience, it is frustrating. What is even more frustrating is you do "damage control" because your call center agents could not do a great job. However, you know that damage control is not the ultimate solution. If you had a good call center team to effectively handle your inbound or outbound calls, you no longer need to do damage control.
With Integra, you don't get ordinary call center agents. You get call center professionals who are experts in customer psychology. Our psychology trained call center agents focus on customer delight rather than mere customer satisfaction.
Our call center agents are trained on customer psychology. This unique approach helps the agents to understand your customer moods and handle calls accordingly.
You get loyal customers when you provide them a delightful call experience. Our call center agents know how to win loyal customers for you.
Does your business require support around the clock or just during business hours? We have multiple options for you to choose from.
If you do not have agents with proper educational background, it could lead to unnecessary trouble. That's why all our agents are University educated.
You never know when you will have many customers call at the same time. We have the ability to handle up to 30 calls at the same time.
Your trade secrets must stay a secret. Either with you or with us. That's why we will not work for your direct competitor.
I was convinced that outsourcing my call center would never work. How wrong was I?
Davon Richards, New York
Integra's call center agents are dynamic. They know how to grasp customer's mood in seconds and handle them according to their mood.
Stephen Warren, London